Holy Mountain (ABN 56 619 179 056) supplies Goods to its clients (“Clients”). By purchasing Holy Mountain Goods, you hereby agree to be subject to these Terms and Conditions.

This document will be updated from time to time. It is the responsibility of you to regularly review the Terms and Conditions.

 

PAYMENT

  • Payment for Goods must be made at checkout either by payment through Paypal or Credit Card.  Holy Mountain will provide you notice of any changes to the price for Goods. Holy Mountain reserves the right to apply freight charges or delivery fees on Goods requested by you. The freight charges or delivery fees will be advised in advance. Title and property in all Goods remains vested in Holy Mountain until full payment is received.

  • All transactions are processed in Australian Dollars (AUD) and includes Goods and Services Tax (GST) of 10% unless otherwise specified. All prices displayed on the Website are subject to change without notice, including offering promotional, discount or higher prices. The valid price at any time is that published on the Website at the time of purchase. Prices on the Website may differ from those published elsewhere and by third parties.

  • Credit card payments will attract a Merchant Service Fee (MSF) of 2.4% for Visa or MasterCard and 3.4% for American Express. Payments through PayPal will attract a MSF of 2.4% of the price of the transferred amount. Holy Mountain reserves the right to make changes to the MSF by giving notice to you.

 

SHIPPING

  • Items will be shipped in 3-5 business days from when they are ordered via Aus Post based on weight. We will contact you via email with an order confirmation and tracking information.

  • For questions on orders that have been shipped, please reference your Aus Post tracking number. Once an order leaves our hands, it enters the domain of Aus Post, and the order is no longer in our care or control. If you have concerns about late or lost packages please email us and we will try our best to assist, however ultimately, delivery issue must be taken up, and resolved with Aus Post.

  • Orders are shipped to the address provided. Orders shipped to incorrect addresses will not be reshipped or refunded.

  • For questions and information about your order and more shipping details  please contact us at hello@holymountain.com.au

 

REFUNDS AND EXCHANGES

  • Due to the nature of the products, returns will not be accepted. We will only replace items that are damaged.

  • Please read ingredients carefully, some ingredients may interfere with certain medications, it is best to consult a medical professional before use.

  • If you find yourself unhappy with a product, please contact us and we will do our best to work it out. We will offer store credit (of the product cost) towards another purchase.

 

QUALITY OF INFORMATION & EXTERNAL LINKS

  • Holy Mountain does not accept any liability for any injury, loss or damage incurred by use of or reliance on the information provided on this website.

  • This website contains links to other websites which are external to Holy Mountain. We take reasonable care in selecting linking websites, however Holy Mountain accepts no responsibility for material contained in a website that is linked to this site. It is the responsibility of the user to make their own decisions about the accuracy, currency, reliability and correctness of information contained in linked external websites.

  • Links to external websites are provided for the user's convenience and do not constitute an endorsement or a recommendation of any third party products or services offered by virtue of any information, material or content linked from or to this site. Users of links provided by this site are responsible for being aware of which organisation is hosting the site they visit.

  • Views or recommendations provided in linked sites may include the views or recommendations of third parties and do not necessarily reflect those of Holy Mountain or indicate a commitment to a particular course of action.

 

DISCLAIMER

  • The statements made on our website and our products have not been evaluated by the TGA. They are not intended to diagnose, treat, cure, or prevent any disease or condition. If you have a health concern or condition, consult a physician. Always consult a medical professional before modifying your diet, using any new product, drug, supplement, or doing any new exercises.

  • Holy Mountain will not be liable for the way you uses the Goods provided to them. To extent permitted by law, you hereby expressly exclude Holy Mountain from any liability for consequential loss or damage incurred in connection with the provision or use of the Goods.  This does not affect liability of Holy Mountain which cannot be excluded or limited at law.

  • To the extent that you acquire Goods from Holy Mountain as a consumer within the meaning of Australian Consumer Law, Holy Mountain’s liability is limited to replacement or repair of Goods, or supply of equivalent Goods, or payment of costs of repairing or replacing goods or supplying equivalent goods.